Policies

Shipping Policy
HealthyPetNet ships orders UPS within two business days, although most orders will ship by the next business day. All other pet supplies sold are normally shipped within 5-7 business days. Dog Clothing Policies: For the safety of pets, we do not do refunds on pet clothing. We can however exchange an item if it is in perfect, brand new, unused condition. There are no returns or exchanges on personalized items, so be sure to measure your pet correctly.

Money Saving Tip
If you choose to go on a monthly Autoship, you may want to double your order and go on an 8-week Autoship to SAVE on shipping expenses.

We Guarantee Our Products.
HealthyPetNet™ promises to deliver high-quality products, in good condition, to your door. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 30 days of receiving your order. We promise to process your request in a timely manner. For detailed information on the return policy (including the mailing address), please see the invoice included in your shipment.

We Guarantee First-Class Customer Service.
HealthyPetNet™ is committed to providing you with excellent customer service and a safe and secure online shopping experience.

 

 

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